Binance us customer support phone11/30/2023 ![]() ![]() If you didn’t need help with an on-chain cryptocurrency transaction, please double check what you select in your next support request.Īlso, Coinbase support directs me to contact Binance for help so they are no help at all.Īny suggestions on how to get my funds back is much appreciated. To learn how to find your transaction hash, please visit: We require this information so we can clearly identify the issue. The email address associated with account for the transaction Please resubmit your request and make sure you enter: It appears the information you provided might be incorrect for the transaction you’re having an issue with. I already asked Coinbase support for help and this was their response, which is no help: Does anyone have any suggestions to get my funds back? This was not sent to a Coinbase wallet, but the actual exchange. I sent USDC on the Binance chain to my account not knowing that Coinbase does not currently accept the Binance network (sorry if I'm using the wrong terms). This will help users that still need help get the attention they need. If your case gets resolved, please delete your comment or update it to say RESOLVED.If you need assistance, simply reply to this post with: Your User ID can be located in the ‘Profile’ page in the app. The only information we need is your Ticket Number and User ID. Moderators and Binance.US staff will never ask for sensitive information on Reddit. Our moderators can advise on common issues and potentially escalate the most important cases.įirst thing’s first, submit a support ticket. Please keep in mind that we cannot provide official support through Reddit. We are working to improve the way we support our customers, and we do appreciate your patience as we make these changes. To ensure we see your case, we will use this weekly thread to consolidate any support questions or queries. ![]() If you have not yet posted to the previous support thread, we would love to help you. We have logged all those tickets and our team is in the process of resolving your issue. If you posted in our previous support thread, rest assured. Welcome to the Binance.US Weekly Support Thread. ![]()
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